FAQs

What is your Return & Exchange Policy?


Returns for defective or faulty products are accepted within 3 days of delivery. Exchanges are available subject to product condition and approval. If a customer wants to return or exchange something they can notify us through WhatsApp or Call.



How can I contact customer support?

  • Email: primetools.com
  • Phone/WhatsApp: 0300-1105365

How long does delivery take?


Most orders are delivered within 2–5 business days depending on location.

Do you offer bulk or business orders?


Yes, we welcome inquiries for bulk purchases and business requirements.