Shipping Policy

Thank you for shopping with Prime Hardware & Tools.

Delivery Coverage

We provide nationwide delivery across Pakistan and strive to ensure that all orders are delivered safely and efficiently.

Order Processing

Orders are typically processed within 1–2 business days after order confirmation and payment verification, where applicable.

Delivery Time

Delivery times may vary depending on the destination and courier service. Most orders are delivered within 2–5 business days; however, deliveries to remote areas may require additional time.

Shipping Charges

Shipping charges, if applicable, will be calculated and displayed at checkout or communicated to the customer before order confirmation.

Order Tracking

Customers may contact our support team for updates regarding their order status and shipment information.

Delays

While we make every effort to deliver orders within the estimated timeframe, delays may occasionally occur due to weather conditions, public holidays, courier issues, or circumstances beyond our control.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details. Prime Hardware & Tools shall not be responsible for delays or delivery issues resulting from incorrect or incomplete address information.