Shipping policy
Thank you for shopping with Prime Hardware & Tools.
Delivery Coverage
We provide delivery services across Pakistan and strive to ensure that all orders are processed and dispatched efficiently.
Order Processing
Orders are typically processed within 1–2 business days after order confirmation. Processing times may vary during public holidays or periods of high order volume.
Delivery Within Karachi
Customers within Karachi can avail Cash on Delivery (COD) and other approved payment methods.
A standard shipping fee may apply to orders delivered within Karachi.
Delivery Outside Karachi
We offer nationwide delivery to customers outside Karachi.
Shipping charges for destinations outside Karachi vary depending on the city, package size, product weight, and courier rates. Customers will be informed of the applicable shipping charges after order placement.
Orders outside Karachi are generally dispatched after confirmation of shipping charges and receipt of payment through JazzCash, Easypaisa, bank transfer, or other approved payment methods.
Delivery Time
Estimated delivery times are as follows:
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Karachi: 1–3 business days
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Other Cities: 2–7 business days
Delivery times may vary depending on the destination and courier service availability.
Shipping Delays
While we make every effort to deliver orders within the estimated timeframe, delays may occasionally occur due to weather conditions, public holidays, courier issues, or circumstances beyond our control.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details. Prime Hardware & Tools shall not be responsible for delays or delivery issues resulting from incorrect or incomplete address information.
Contact Us
If you have any questions regarding shipping, delivery charges, or order status, please contact our customer support team.
Prime Hardware & Tools
Karachi, Pakistan
27+ Years of Experience • Quality Products • Nationwide Delivery Across Pakistan
